剑桥商务英语解题技巧分析二

一、听力考试须知：

　　“两个所有”

　　1)所有单词要大写。

　　2)所有录音听两遍。

　　二、中级填空题专讲：

　　题型介绍：

　　·每空格填写单词数量为1~3词(高级亦同)

　　·主要考查基础商务词汇

　　·以对话形式命题，共听三篇对话，完成12个填空题

　　预读方法：

　　1)看空格前后单词

　　2)注意有无数字题

　　Eg.

　　WHILE YOU WERE OUT

　　Message for: Tony

　　From: Sheila Dallas of (1)____________________________________

　　Taken by: Jeremy

　　Message

　　Re: The phone system we set up for them yesterday

　　·system doesn’t include enough (2)_____________________________________

　　·they’re unable to (3)_________________________________________internally

　　·invoice doesn’t include discount on (4)__________________________________

　　Please ring her back ASAP

　　Answers:

　　(1) WORLDNET/WORLD NET (2) OUTSIDE LINES (3) TRANSFER CALLS (4) (THE) EQUIPMENT

　　Tape Scripts:

　　Man: Hello, Swinburn Telecoms.

　　Woman: I’d like to speak to Tony Wilson, please.

　　Man: I’m afraid Tony isn’t available. Can I take a message?

　　Woman: Yes please. I’m Sheila Dallas, from Worldnet.

　　Man: Right.

　　Woman: I’m ringing about the telephone system your firm installed here yesterday. We’re not happy with it.

　　Man: Oh dear. What seems to be the problem?

　　Woman: First of all, your engineer said that with the number of extensions we’ve got, six outside lines would be enough, but we asked for eight, and anyway you’ve charged us for the larger system.

　　Man: Right, we’ll look into that.

　　Woman: Then, whenever we try to transfer calls from one extension to another we lose them. We’re following the instructions, but it just doesn’t work.

　　Man: I see.

　　Woman: And finally, could you ask Tony to check the invoice, please? He promised us a discount on installation, which is shown, and one on the equipment, but that isn’t there.

　　Man: Right. I’m sorry about all that. I’ll get Tony to contact you as soon as he’s free.

　　Woman: Thank. Goodbye.

　　Man: Goodbye.

　　注释：

　　表示“公司”的词：

　　company

　　Co.,LTD 有限责任公司 Company Limited

　　PLC 私人有限公司 Private Limited Company

　　group 集团公司

　　headquarter= HQ 总公司

　　subsidiary, branch 分公司

　　enterprise 企业

　　JV = joint venture 合资企业